Apologies in advance - this is a quite long-winded saga... I bought a used Daytona 675 from a Sydney dealer back on Feb 5th this year which came with 3 month/3000km warranty. All was fine until the 10th April when she refused to start after stopping for a 5 minute break after riding 1½ hours. Couldn't bump start the bike so I called NRMA roadside assistance. NRMA got the bike going and he measured a voltage @5000rpm across the battery of 12.48V. The synopsis was that the R/R wasn't putting out enough voltage to charge the battery. He warned me that the bike would probably not start again if I turned it off but I had to be somewhere so I thanked him and left for my destination. I arrived at my destination and shut down the bike expecting that she wouldn't start again without further assistance but surprisingly, I was able to start the bike normally several times. Fart forward to later that night... I started riding home and noticed once I was on the M4 that my low-beam wasn't working. Without much of an option, I switched to high-beam and continued home uneventfully until I neared Terry Hills on Mona Vale Road and everything went pear-shape. The high-beam went out and the instrument cluster faded out shortly followed by the bike cutting out and I coasted to a halt at the side of the road. I had noticed a sulphate smell a couple of times on the way home (and rightly or wrongly dismissed it) but now the sulphate smell was quite strong so I removed the seat and inspected the battery. The top was popped off the no-maintenance battery and it was devoid of any water. I called home and arranged to get her trailered from my location. After 45 minutes waiting in the pouring rain, the bike was heading home on the trailer. Next day I took the bike to Motorcycle Weaponry (as I can spit to it from my backyard) and described the problem/scenario and was told that it was most likely the R/R unit that had failed and over-volted the system. I left it for the day as they did some initial diagnostics but realized overnight that the bike had a warranty I should make use of. Next day I called the dealer and explained the problem and they asked I bring the bike to them (also explaining that they were very busy and it wouldn't be looked at until later in the week). I asked Motorcycle Weaponry to reassemble the bike and paid them a modest fee and took the bike to the dealer on the morning of the 12th April. I also took along the service receipt from Motorcycle Weaponry that detailed what they had done and their opinion of what the likely problem was which if I remember correctly, the dealer photocopied. I called them up Friday morning (15th) and they said they were going to look at it that morning and get back to me. They didn't so I called them up late in the afternoon and was informed that they still didn't know the problem and would continue diagnosing. I called back on Tuesday and they had decided that the ECU was fried and were in the process of getting a 2nd hand ECU to try and get it started. This went on for a number of days and they finally installed an ECU and got it started BUT stated that it wouldn't hold a tune. They managed to repeat this with another 2nd hand ECU but again, it would hold a tune. Easter rolled around and they decided they needed to order a "virgin" ECU but of course, no stock in Australia so it needed to come from Triumph UK. I was informed it was to take three weeks unassumingly (correctly) because it was being shipped by surface. Well, the ECU didn't take 3 weeks, it took 4 and it was only my continual calls to the dealer that they finally chased it up. I called again last Friday and was now told that R/R unit was faulty (duh?) and they'd ordered a new one from Melbourne. The mechanic stated that they weren't to know this until they got the bike fired up and could check the voltages (the R/R unit was pumping out 17.8V). I was informed that they'd call me back with an update/status. No call from them on Monday so I called them yesterday (Tuesday) to be informed (surprise surprise) that Triumph Australia don't have any R/R units in stock so it's coming from Triumph UK BUT this time via expedited shipping (air - 1 week). Now doing the maths, I've owned the bike for a total of 16 weeks and the dealer has had the bike now in the workshop for 8 weeks of that period. During the time the bike was in my possession I had the 20,000km major service (March 8th or 9th at a different dealer as the original dealer couldn't fit me in for 2 weeks) and the R/R was checked and showed it was feeding a healthy 13.8V to the system. I really don't believe that the original dealer is trying to get this bike back on the road in any rush and frankly, that may be my fault as I haven't pushed them to do so and remained very polite through the entire transaction. With the latest revelation, the earliest I can expect my bike back is sometime next week which blows it out to at least 9 weeks - 1 week longer than I've had use of my $9,000 bike! My main gripe is that the R/R failure is a known problem and Triumph have revised the unit to correct it. With that knowledge and the initial diagnosis by Motorcycle Weaponry, why did an official Triumph workshop wait until now to try and source a R/R unit? I don't want to know what will happen if they decide that the stator is cactus. Anyway, should I just wait until they finally fix it or get in touch with Consumer Affairs now and attempt to get a rocket put up the dealer? Have my actions/inactions been the cause of the dealer taking their time? Once again, apologies for the long winded post (and thank you if you had the fortitude to read this far)... thoughts on how I should proceed?