We'd been on ADSL2+ with TPG at $49.95 a month for 50 GB (25 peak and 25 offpeak). We ended up getting throttled, mainly because the kids are home from school and spending a lot of time on YouTube, plus a few downloads... I'd seen they were advertising 100 GB for the same price, went online and was able to upgrade instantly for no money and no hassle. Sweet! Then we'd had the whole family on Telstra prepaid mobiles... which meant we were spending $30 a month or so for each of 3 phones on recharges, but the kids were forever out of credit when they needed to make important calls or we needed them to contact us. So we got the phones unlocked (free because we'd had them long enough) and checked out TPG. They have a $19.95 a month plan that has $300 of cap and 1000 free minutes (17 hours!) a month of TPG-to-TPG calls, but if you have DSL with them it's only $14.95 a month. So we now have 3 phones all on TPG, all paying half as much a month as we were before, and able to talk free to one another (who they most often ring) effectively as much as they like. The signup was online and very fast and hassle-free, they were able to port the existing phone numbers across in every case, TPG emailed at each stage of the process and only took a couple of days to set up and send out handsets (we needed one new one 'cos one of the Telstra phones was dead) or SIMs. The coverage is perhaps a little less than Telstra, but we spend the vast majority of our time in and around Brisbane, and the coverage and quality is totally fine. (I'll be getting an iPhone on Optus through the uni soon, which should cover us a bit if we go further afield anyway.) The DSL with them has been fast and the uptime and customer service fantastic too. One of the guys got on gmail chat with me to work through the various issues and I feel as though I have him on call if there are any issues and usually get a response within half an hour... but have basically not had to use him unless contemplating a change because there have just been no issues. I have no financial interest or anything, just wanted to pass on the kudos for anyone else who needs these kind of services.