As some of you may remember, back in October 2008 my beloved R1100 was smacked out from under me at 80kmh by a fwit in a ute. QBE coughed up the bulk of my payout in about 6 weeks. However, being QBE, they hung on to my excess until they'd dragged the at-fault driver through the courts. Today I had a phone call from QBE to let me know they'll be depositing my $350 excess in my bank account tomorrow . Took 'em a while, but they paid out in the end and I get to enjoy $350 that I hadn't planned on having and don't have earmarked for anything. Yes, it's been slow, but they're very cheap (or have been for me, at least) and I'm not so desperate for cash that I can't wait a while for my excess to turn up.