Note: A bit long, but I have a story to tell For those that came in late, my bike was written-off in early December and we got a great xmas present - insurance cheque In need of a new bike, during the xmas-new year break i was hitting all the classifed websites, manufacturers websites, and dealers web pages. Looking, thinking, deciding, wondering, price comparisons, etc - jeez it's hard to make up your mind on a replacement bike The day after boxing day I was very interested in a particular new bike, and based on some business ad's in the online classifieds, thought it was within our budget. So, I sent off just over 10 emails to all the local (Melb) marque dealers, and a couple of the larger Sydney one's (I was prepared to fly-up and ride back if that had what colour I wanted and the right price). My email stated clearly that I was interested in a new bike of model xxx and did they have any in stock, if so what colour(s), and what price could I reasonably expect to be their best offerring. This would save me from ringing/visiting every dealer in search of what I wanted, and go someway towards narrowing down who would have the best price, or at least be willing to talk best price. Sure it was the xmas/new year period and the shops were closed on the public holidays, so I left it a few working days (5 to be exact) until mid this week. Less than half of the dealers even bothered responding to my emails - less than half! Of those, only one said anything about price (other than the RRP/sticker), only one responded with what colour they had in stock (they others just ignored the query), and one even lied to me about having the model of bike in stock (presumably just to get me in the store?) What is it with these dealers? Why splash their contact email addresses (eg. sales@ and info@ etc.) all over their websites if they're not even bothered to either respond, or respond fully? To top it off, yesterday I visited 3 of the Melb dealers for this marquee (and in doing so, ruled-out by emailed/initial interest bike for availability and financial reasons). In each I made it clear that I was ready to buy, interested in talking price, had a trade-in with me, and liked 2 particular models. One of these dealers was newly advertising (just this week) that they had in-stock the last '05 model of the bike I initially liked (and sent emails about) .. get there and they don't have it Asked about the other bike we are interested in, and we talk real price and they take their time to really review and accurately/fairly price the trade-in. Kudo's to MotoYamaha in Ferntree Gully - well worth a visit for your next bike shopping. On to the next dealer, and same deal .. like two bikes, ready to buy, trade-in valuation ... sales guy gives me a brochure with RRP/sticker price, tells me to come back on Sat for test-rides, glances at the trade-in (but spends more time talking about his riding time in the Northern territory) and tells me he'll speak to the 'boss' and let me know trade-in value when I come back for a test ride. 3 sales people sitting at desks when I get there, only one other person in the bike area, and they aren't interested in talking real price then and there and do test rides .. have to come back Sat? Pffft .. didn't stay there long, and won't be back on Saturday :wink: My advice .. don't bother going to Clipstone Yamaha in Ringwood, they don't seem very intersted in selling bikes at all. The final dealer for the day .. and what a huge difference. They have both bikes in stock that we were interested in, and we get almost straight into talking real/best price and trade-in valuations, with obvious discussion between salesguy and the boss? when I say they can do better on the price for one of them. Happy for us to take both (the demo models) for a test ride immediately (which we do) to help/finalise the decision. No huge pressure but obviously, and fairly, eager to close the sale. And that's exactly what we do, leaving a deposit yesterday afternoon with pickup ready today (just about to leave home and go get it in fact ). Highly recommend Yamaha City in Melbourne CBD So why is it some dealers just aren't interested in selling - no email responses, test rides only on Sat with a booking even though not busy, poor interest in nutting/haggling a price, etc?