I have to get some minor exploratory surgery. Nothing big (well I hope for the sake of my dignity it's not too big). Despite the surgery being minor they do, these days, put you under a general anesthetic. It's a couple of weeks away now so they called me in to do consult with the Anesthetists. This should simply involve height, weight, blood pressure and some basic questions. At the same time they tee me up a bit more about what is going to happen on the day. Easy right? Wrong. I book the first appointment for the day (8am), thinking I can be in and out in 15 minutes and only about an hour late for work. This morning I get there (through luck of parking) 10 minutes before the appointment. Great. I notify the clerk and they sit me in the all but empty waiting room. All's well. About 8.10 the Anesthetist's staff start wandering in. About 8.20 they finally call me in. So if you are ever wondering why medical appointments are always running late, it's not because patients take up too much time during the day. It's because the staff are basically lazy and incompetent. It gets worse. I'm not called in to see the doctor. I'm called in to see another clerk, this one specifically for the antithesis. She asks a couple of basic medical questions and puts me back out into the waiting room. A while later I'm taken in to see a nurse. She takes my height, weight and blood pressure (the only good news for the day) and then sends me back to the waiting room. A fair while later I'm called in to see a doctor. He runs through some really basic stuff, which basically translates to "there is nothing to worry about" and then I'm sent back out to the waiting room. About this time I'm called up to the original clerk because they've finally realised they've got my first name wrong. This is something I've corrected over the phone. Twice. They've even scanned my medicare card three time. The clerk says to my "Have you changed your name?". Yeah right love, of the options, a) I've changed my name, or b) you've stuffed up, a) is the more likely . . . . . So I go back to the waiting room for a bit longer. Finally I get called up by the final nurse. She runs through what will happen on the day and how I need to prepare. This or course is all outlined on a piece of paper that they could have sent me in the mail. Then she sends me on my way. 1 hour and 50 minutes later. All for what should have taken 15 minutes and ultimately could have been done by mail (because I'm betting they check my weight and blood pressure on the day). No wonder I have to work so farking hard. I've got to carry these morons. The next time public hospital staff whinge about how they are understaffed, I'm going to have no sympathy.