I recently bought a new rear hugger from a mob on ebay US, called carbon-depot. They've been great. Good line of products. Anyways, they ship it using USPS and I can track the item from there to here on line. Great! Except, it hasn't made it here. It got into customs Jan 23rd and hasn't been seen since (maybe Chapelle's baggage handlers are playing funny buggers again...) So I get onto USPS... let them know that an item is apparently lost based on their tracking info... and they ask me to tell the sender to initiate a "lost item" investigation, because I as the receiver can't. WTF?? So I get in touch with Carbon-Depot and they get onto it right away. But then I ask USPS... so just how long a delay will it take before USPS initiate their own investigation for a delayed or lost delivery? The answer is: USPS don't intitiate their own investigations. :roll: Any lost or missing delivery enquiries must be initiated by the sender. :roll: x100 Seems to me, that's just a totally ass about system! Who was that comedian who went around giving "idiot" signs?? I'd like to give one to USPS! Just thought I'd share.