Stopping at a crossing on Collins St. today, as the lights turned yellow. I didn't check my six (bad idea!) because the taxi behind me (danger, Will Robinson!) was maintaining a sensible following distance. Pity he wasn't paying attention too ... my attention was drawn by a squeal of brakes, and I turned to see he'd slid to a halt just behind me, in a cloud of tyre smoke. Obvious lessons there on my part So I called Silver Top this morning to complain. The first - very grumpy - man I spoke to didn't speak a word of apology, instead he told me that they "didn't own the taxis" and to call the Police instead. I asked to speak to a supervisor. After a long wait she came on the line; she was very helpful, suggesting I call their office directly after 09:00 and ask to speak to their quality control people. Again, though, the closest she came to an apology was "you have a valid complaint." Anyhow, I'll give them a call in a while and post an update.