I took my x8 for the big 10K service ($250). I pointed out that the drain of the air filter was full of oil and dirt. When they finished, the drain was clean, but when I checked the filter it self, it hadn't been touched!!. I asked them why, especially when the manufacturer's manual asks for the air filter to be cleaned at 10K. They replied ".. Despite the manual suggesting 10k changes we do it @ 15k service as the filter is still operating very well until about that time. We see the manual suggestion as an extra cost that is unnecessary." I'm no mechanic and I can only trust what the mechanic tells me. I asked Piaggio their opinion about one of their dealers not doing the scheduled services and they replied that they trust the specific dealer and mechanic. So is Scooteria a dodgy dealer, or am I just an overprotective owner?