I bought a Triumph Speed Triple a little under 2 years ago from Peter Stevens and I am mad about the bike. I love it. But I must say Peter Stevens Servive center in the city is not a very nice place to deal with. On 26th March 2010 I took it in because there was a whiney noise coming from the rear end which you could really hear at 50km/h even with ear plugs in. So I told the people at Peter Stevens about the issue and they said they would have a look at it. I picked the bike up and they told me they took the pads out and cleaned them and it was all fixed. But as soon as I took it up Elizabeth St the noise was still there. At that time it only had 6800 kms on the clock. On the 13th Jan 2011 I took it back into Peter Stevens for its 12 month service and I told them again about the rear end noise and they said ok we will have a look. At 4:17PM that day I got a voice message saying my bike is ready but there are a few issues with it. 1: that the rear brake spring is missing but there are none in the country and it's only $2.40 anyway 2. that it was raining and they couldn't test ride the bike. (ok fair enough.) I left it there and called them on Friday morning and told them again to please ride my bike because there is a bad noise from the rear end. I spoke to a Ben James and he said ok we will have a look at it. At 2:10pm I missed a call from Ben James so I rang him back and he told me his mechanic test rode the bike and it was all ok. I was seeing red as I didnt think they rode it. I was didnt know what to do because I knew there was a problem. So I rang up Triumph Australia, who is in Kengsinton, and I told them I wanted to make a complaint about Peter Stevens Servive center. I was put through to a Manager there and I told him the story. He asked me where the bike was and he said he will send someone up to Peter Stevens to have a look at it... A little under 2 hours later this Ben James calls me back and says and I quote "Hello Jarrod, it seems as we have a bit of work to do to your bike" and explained the Triumph dude heard the noise as plain as day and told them it was the bearing and to pull it down and have a look. The bike stayed there till Monday and I got a call monday afternoon that it was fixed and all it needed was to be packed with grease. I rode it home and the noise is gone. Peter Stevens charged me another $70 on top of my service cost for this repair and never fixed the spring on the brake. Worse part of all is my bike is still UNDER WARRANTY....... I will not be dealing with the smug and smart attitude of some of the Peter Stevens staff again and I will be advising that if you value your sanity I would suggest you not deal with them either. But I must say a big thankyou to Triumph Australia. If it wasnt for them I would have to of taken my bike home with a whine still there.