Best guy I have ever dealt with. No crap, lets you know what's going on. I have been in trouble a few times and he helped me out. Broken chain came and picked me up and the bike. Same thing when my clutch cable snapped and his prices are great. They are always busy I would advise to book in. One time I just dropped in to check something out, he noticed my reard pads were near metal and he put a set on for me and said don't worry about it as I had to drop my bike in the next week for a service and he charged me for them then. He and his side kick Frank are great to deal with. Best of all if your new at riding, they don't talk down to you. They will advise you about everything about your bike etc.