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parts ordering

Discussion in 'Bling and Appearance' at netrider.net.au started by ibast, Mar 17, 2006.

  1. I recently ordered some parts though a dealer.

    The requirement was that I pay the full amount up front, even though they couldn't make any promises about how long the parts would take.

    I was wondering how common it was in the industry to request full upfront payment.

    Who else has struck this?

    As far as I was aware, the most they legally get was a 10% deposit. I'm thinking of making some phone calls about it.
  2. Internet purchases usually require 100% up front, I don't think there's any law that says thaey have to accept a deposit.

    But as always, buyer beware... if they aren't prepared to offer any guarantees, then it smells a bit off to me.

  3. I work for a bike shop and our policy is 20% deposit. I don't think pay up front is the norm. I would certainly want confirmation that the parts weren't going to be back ordered for weeks and weeks.
  4. Yep, where I work we sometimes ask for a deposit if it is not a regular customer. Some of the manufacturers won't take returns and the shop can be lumped with some part that may or may not sell.
  5. 100% deposit up front...

    *banks money... but doesn't order*...

    month later.. "sorry, our supplier is having difficulty getting parts..

    "i want my money back"

    "ok... " *walks away with a profit*

    keep doing that and you're a bank!
  6. Internet is understandable. Once you've payed, they should be looking at shipping, so you've bought it.

    When buying manufacturers parts it's a bit didgy to pay the full amount I think.
  7. mate best off just look for it elsewhere...
    i dont like paying and not knowing when my stuff will arrive..
    with the exception of ebay of course