I've ordered some handle bars from B&C Express in the UK only to receive an email back from them that reads as such: "Hi Thank you for your order via our website. As the automated card transaction that took place at the time only authorised the amount of the transaction, we need to verify the name and address details. Can you therefore fax (+44 1522 794262) or email us a copy bank statement, or a driving licence, or a passport showing your name and address. This query is being dealt with by Tracey or Theresa. Regards B & C Express" Now I've bought plenty of stuff over the net over the years and I can't recall anytime having to send a copy of bank statement/licence or passport. Is that the norm? Am I being overly cautious? Would I be better off looking elsewhere? I've already sent them my details in the initial transaction. Why would they need a copy? Also has anyone here dealt with them and how did it go? I'm more than happy for the transaction to go ahead but not sure what to make of the verification request as I've never being asked it before.