G'day Riders, off topic post today. I've been an Optus customer for about 6 years now. A Business customer too, and I've brought them a lot more business over the years as I've had employees come and go that have needed work phones, and of course I'd set my family and friends up as well with the better end of business deals. I'm living in the old age. I signed a contract a while back for the new Nokia Navigator phone. The only problem was a few weeks after I got it, I dropped it off my bike and it smashed to pieces. (I was using it as a clock) So I went out and bought a cheap phone to just get me by, I never liked the iPhones or any of the touchy feely technology. NOW on the other hand, I've totally flipped around. I MUST get me an iPhone. My goodness, there's so much on them I want. So anyway, I thought being that I'm 18 months into my 2 year contract I'd give them a ring and upgrade. I ring them up and they tell me I'll have to cancel my contract, and resign a new one. Not a big deal, I've done that before with them. They told me I would incur a $354.00 fee. Now that surprised me. They always waived them for me before, being such a good customer, having my bills paid up a month in advance, bringing in new business, etc. They didn't want to give me account credits, discounts, special deals, NOTHING. I couldn't believe it. So I thought...well stuff you guys, and I rang telstra. They weren't any help either! They'd sign me up to any plan I wanted, but they wouldn't credit my account to cover the cancellation fees from Optus. (Which Optus did for me when I left Telstra) So now I'm facing a hard decision...I want an iPhone...I want one now, I don't wanna wait 6 months. (I know I'm being childish, but I feel like spoiling myself for a change.) Opinions? Experiences? Other?