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Need to locate someone - Advice please ..

Discussion in 'The Pub' started by VCM, Dec 3, 2008.

  1. Almost 2 weeks ago, I had a customer arrive to pick up a cylinder head that was left here for repairs. After I pointed out which head it was ( there was a few on the front counter), he proceeded to inspect it, then satisfied he produced his visa card and I processed his payment. ..All good so far.
    I thanked him for his business, wished him well, then turned my back to him to put the merchant copy of the sales voucher away.
    By the time I turned back .. he had left, taking the WRONG head with him :shock: Took one belonging to another client.
    I ran outside .. too late :roll:
    I have no contact number for him, just the sales voucher.
    I figured he's be back after realising he has the wrong head.
    4 days had passed, no show. My client, who's head was mistakenly taken, keeps ringing me ( I explained his head was taken by mistake and I was in the process of locating it ). I called Merchant services, they cannot give me contact details but offered to contact the guy via MAIL :roll: ( I gave then his Visa Card No. )
    After 8 days with no word from him, I rang the local Bendigo Bank with the same request. They offered to phone him.
    I am still waiting, whilst my client is patiently waiting to pick up his head in order to get his customers vehicle completed.

    I am at the stage I am considering calling the Police. The avenues I have pursued have led me no-where.

    Has anyone ever been in a similar situation?
    Should I just call the local cops?

  2. The guy who took the wrong head could be looking at a Christmas project so he's releaxed and will realise when you've shut shop for two weeks it's the wrong head.

    You gotta do anything you can - eight days I'd sure as hell be pissed off waiting....

    Call the Cops, speak to managers at Merchant Services or Bank - whatever it takes

    All the best with it
  3. Its good to know Vinnie that your not a tourist dive boat operator !

  4. :LOL: Micky
    How STUPID am I ??
    I should've turned to NR for help sooner.
    1 hour after I post this, the guy walks in returning the head !

    NR ROCKS !!! :LOL: :LOL:
  5. Hmmm there's a dirty joke in there somewhere.... :? :wink: :LOL:
  6. Where are those female clients when you need em .. :p
  7. Well we know that VCM gave him the head in the first place... :LOL:

    Good to see it worked out though!
  8. At least I get paid for em
  9. Was the head polish and ported ? Or just polished ???
    Was it only the head or was there pistons head hardened also ?
    Was the head machined to give it a longer stroke ?


    Lucky I don't work in a engine workshop.
  10. Agreed Micky.
  11. [-X
    Not touching THAT
  12. Glad its sorted Vinnie but I was imagining headlines in the paper for you.
    Man Gives Head By Mistake
  14. [​IMG]
    I'm actually in tears from laughter !

    Nice one Guys :p
  16. If you have his cr card number, MAX IT OUT with a MOTO payment. He'll be in quick smart! :wink: Then just refund the payment plus a few dollars for his fees...
  17. Didn't I give you MY card details a little while ago ? :shock:

  18. I'm puzzled at the connection you made with Netrider and the part's return; are you suggesting that he read this post on Netrider and realised his mistake? :?
  19. :LOL: :LOL: :LOL:

    Yep......... :twisted:
  20. :LOL:
    No Paul, just seemed weird that not long after I made this post, he rocks up.
    Was thinking I should've jumped on 'ere a week ago :p