Almost 2 weeks ago, I had a customer arrive to pick up a cylinder head that was left here for repairs. After I pointed out which head it was ( there was a few on the front counter), he proceeded to inspect it, then satisfied he produced his visa card and I processed his payment. ..All good so far. I thanked him for his business, wished him well, then turned my back to him to put the merchant copy of the sales voucher away. By the time I turned back .. he had left, taking the WRONG head with him Took one belonging to another client. I ran outside .. too late :roll: I have no contact number for him, just the sales voucher. I figured he's be back after realising he has the wrong head. 4 days had passed, no show. My client, who's head was mistakenly taken, keeps ringing me ( I explained his head was taken by mistake and I was in the process of locating it ). I called Merchant services, they cannot give me contact details but offered to contact the guy via MAIL :roll: ( I gave then his Visa Card No. ) After 8 days with no word from him, I rang the local Bendigo Bank with the same request. They offered to phone him. I am still waiting, whilst my client is patiently waiting to pick up his head in order to get his customers vehicle completed. I am at the stage I am considering calling the Police. The avenues I have pursued have led me no-where. Has anyone ever been in a similar situation? Should I just call the local cops?