So my bike had a factory recall for the ABS modulator to be replaced. So thought I was being loyal to the dealer I got it from I organised for the works to be carried out today. Picked the bike up this morning and I asked the guy at service (which so happens to be the owner) for a job sheet/invoice as a record of the work that was completed. What follows next is astounding! Guy says to me, "I can't give you that. You didn't pay for the work so its not yours. You'll have to ask Triumph for permission". WTF?!?! I said to him that I own the bike and have a right to everything on the bike and am entitled to know what works were done. I also choose which authorised triumph dealer does the repairs work. Also told him I bought the bike from them, referred a mate to get his bike repaired there a couple of weeks ago and.... He ignored me and told me to go away and call his workshop manager to check and to stop pressuring him.... this coming from the owner! double WTF!?!?!? Please correct me if I'm wrong, but I pretty sure I'm damn well in my right to obtain a document stating that a workshop has performed work that they were asked to perform!?! Irrespect of who paid for it! Its as though he is saying I don't own the part which was replaced on the bike!