I've recently put my motorbike in for it's first service whilst under my possession. The bike has been in good running order other than the fact my chain was loose and couldn't be tightened anymore (i.e. the chain and sprockets were dead). I booked my bike in for a service and tune and have been in contact back and forth a few time about what is happening. I dropped the bike off last week and every time I speak to the mechanic suddenly more work needs to be done. Also it took me a long time to get an real actual total price from the mechanic. I'd asked numerous times and always got vague responses, which were always around the $750 mark but when I got a hold of the actual details it was around $1300 The bike didn't even get tuned despite the fact this is one of the things I booked in for. Instead I was told it's not running at 100% but they didn't see the point in doing it. Here's a list of what's been done/replaced: - General service stuff; changed oil, checked horn, indicators and replaced minor parts as needed. - Supposedly inspected engine (but never even took the head out of the bike). - Supposedly checked brakes (as a part of the main service, we'll come back to this). - Replaced Fuel Filter. - Replaced spark plugs (on request after I realised they'd actually done nothing with the engine, of course this cost me more money). - Replaced sprockets and chain. This is all fair enough but was way more expensive than I expected, around $1000 for parts and time. Now the fun starts: - Replace fork seals and fork oil. - Replace front tyre. - Replace front brakes and 2 disc pads. Except now they've called me to say that they pulled the brakes off and can't put the bike back together because the brake callipers are stuffed. So they're going to charge me $140 + parts to fix my brake callipers. Other than the fact that the price is already a lot more than expect how come the mechanic who inspected the brakes as a part of the initial service did not realise they were stuffed. I suggested just grabbing a set of brake calipers from a wrecker but he said he'd have to inspect them and that they will be broken anyway so he will have to fix them. Overall this is costing me a bit over $1500, of which about $800 is labour. My brother suggested consumer affairs, is it worth taking this to consumer affairs? Is this as insane as I think it is? Or is this what you expect when you take your bike into a mechanic?