Apparently you can't get E-tags for motorcycles so that must mean everybody is paying their Citylink and Eastlink trips online. I am wondering if I am the only person that finds it confusing as hell and struggles with it??? First time I used it a few months ago (eastlink and citylink). I went online simply wanting to spend 5 minutes of my time to pay and get on with life. Then I find that I can't pay for citylink travel on eastlink website but can pay for eastlink travel on citylink website by way of a "Melbourne Pass". So I purchase melbourne pass and enter in the time that I want it to cover me for which was 1 or 2 days despite it saying everywhere the pass is valid for 30 days (wtf?). So finally think I have it finished then I get billed again for something else. I call them to find out why and get some smug Filipino that somehow tries to tell me the melbourne pass is not actually a pass but just gets you into the system or something and then you pay for the travel on top of that... So the pass is not actually a pass. So whatever I don't live in Melbourne and consider it's all over. I had to travel on both roads again the other day. Try to login to citylink website and buy a melbourne pass. I don't know what it even does (as it's not a f'in pass anyway!) but I assume I need it... Pin incorrect... So I click the forgotten pin button and it sends me a new one. The new one doesn't work either. So I call them hoping to simply pay. Smug Filipino again. "Hi I went on citylink the other day and want to pay". Try to buy a melbourne pass. He says thats not recommended as its for 30 days (but I bought one for 2?). I say it's the only pass that covers eastlink and citylink together. So anyway I can't do that as it is now after 3 days. So I will get an admin fee (a fee for doing their job?). I tell the guy I tried to login and pay. He says you can't because your not a member. So I ask why I have statements and emails from citylink and reset pins in my inbox? "The system probably thinks your a member". At that point I lost it and hung up. The whole thing just seems so confusing that I can't believe it exists. A pass that is not actually a pass! A website that you already registered with but you can't login to! I ask him if they do Etags for motorbikes and he says no and you must pay online like this... but it won't let me. So am I just really stupid or does everyone find this whole citylink bussiness to be as confusing and un-user friendly as I have. Perhaps it is simpler if just paying eastlink or citylink instead of trying to pay for both, I don't know but it seems they should start 3 day short courses for the public on "how to pay your citylink bill". Why can't you just go online type in your rego and pay the thing!