Dear Hyosung Executive, please take the time to read this. Its important for you to know what your customers are going through. i put my faith in your company. i put aside all the jokes, warnings, stories, about your company. i wanted to believe that people were just being unreasonable about their perception about your company. i put that all aside, and bought a 2012 GV250 for my fiance. This is the letter that the boss of Peter Stevens and the head of the service department will read tomorrow morning. i am not doing this to humiliate the company....i just want you to know what we have experienced in just 2 weeks, since buying your product. Other Netrider readers.....please dont curse the company. if this can save the life of an unsuspecting person, then it will achieve something useful. I am very emotional in this letter....please excuse this. Dear Peter and Campbell, By now you will have collected the bike that was our brief pride and joy. It is in your workshop getting inspected. I didnt even know about the latest dramas that Susan had with the brakes failing last night. The previous night it was the indicators failing, the previous week it was the stalling of the engine at various speeds. (i am ashamed to have questioned and doubted Susan assessment on this) i have since seen on mbike forums, such as KORIDER adn NETRIDER that the EXACT same problem is being experienced by people all over the world. I should have known what was going to be in store for us with this particular mbike, when on the first day of ownership.....the gear level snaps off while casually sitting at the lights. THE FIRST DAY!!!!! Before i go any further. If i could rewind back to that Saturday, when Karl Scotney was so nice to us, and so efficient, in his service, the question is....what product do we want for the $5990.00? we WANT a Hyosung 2012 GV250. we WANT the product. it is perfect for our needs. What we got was an illegal product, that fails to achieve its intended purpose. It literally fell apart, underneath us, in so many levels in just such a short time. Peter and Cambell, i know you have told us that you will help us, to bring it back and it will be checked/fixed/tended to.....we hear you, but its now so dangerous to ride this mbike and illegal that we have no choice but to ask for a full refund. Absolutely. This is not a case of try and buy, and return if you 'dont like it'. WE LOVE IT, but one of us is going to die on it, while we are constantly returning it to you, as each fault appears. With no indicators, rear brake failure, stalling......... Why dont you ask your wife/daughter/son to test it out for us, while the bugs are sorted? would you put your flesh and blood on this mbike.......i didnt think so. Peter, we have looked at the Suzuki Virago at $6750.00. we are happy to pay the difference but this is not a 'changeover deal'. The GV250 we bought is NOT being traded in, it is faulty....and 'not performing its intended purpose'. that is grounds for a full refund. I can be available for a personal visit tomorrow. Please dont give me a 'good offer' on the GV250.