Hey guys, a friend of mine here at work has been screwed over by Soul, those new mobile phone providers. Basically she had no idea what she was doing with the GPS on her phone and inadvertantly started downloading a map from the internet via the phone. Problem was this was happening in the background and proceeded to for the next 50 odd hours. This resulted in a 250MB download which they are trying to charge her $1200 for!!! I've heard stories of phones not hanging up properly on international calls while the charge ticks over, but people not being liable for some reason or another, ie they weren't aware this was occuring and they weren't using the phone. Is there any recourse in this situation?? I just dont want to see her getting screwed over for a simple mistake.