Everything Two Wheels in Fitzroy North are providing a free chain adjustment and lube service at the moment. I'd heard good things about this workshop, on the forums and elsewhere, so I checked them out and this service is advertised here, on their site. Given how much this job gives me the shits, I was really impressed - it's obviously being done on the premise that it'll get them more work, and it will. I'll book my next service in there without a doubt. If a workshop is prepared to go to those lengths to make customers happy, no doubt everything else about them will be similarly impressive.