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Ducati Canberra - Awesome service

Discussion in 'Businesses and Service Providers' started by nugan, Nov 11, 2015.

  1. #1 nugan, Nov 11, 2015
    Last edited: Nov 11, 2015
    Hello everyone,

    Wanted to share a great experience we had at Ducati Canberra in Fyshwick over the weekend. We called ahead last minute to see if they could replace the chain and sprockets (chain came off over the Alpine Way)

    Long story short, they didn't have the parts but the service, advice and support we got from Peter, the Ducati tech, on various issues to get us back on the road and safely home, was excellent.

    To top it off, he did it all on good will and wouldn't take a cent off us.

    His only request was to share our experience so here it is - if you're ever stuck in or around Canberra, hopefully the team at Ducati Canberra will look after you as well as they did us... And if you're a Ducati rider, ask for Peter (the Ducati encyclopaedia!)

    • Like Like x 3
  2. That's great to hear.