Just a warning to anyone that is thinking of insuring with ebikeinsurance.com DON'T. i Cancelled my insurance on the 10th with them so i could get different insurance and i have just had my account debited for the insurance. Now when i called up to ask why this is they said i haven't cancelled my insurance, i told them taht is crap i did it 9 days ago and they recon that nothing is showing up on their system saying i cancelled it. so now i am out of 2 weeks worth of insurance and my account is in debit cause they weren't suppose to take any money out. so i am now out another 30 bucks and it takes 14days to get that money to me. And then when i tried to tell them that there is a problem with their system they told me that it is all working and up to date (working for them to screw me out of more money). So don't use them unless you never intend to cancel, make a change to your policy. Shit i would hate to know what they are like with making a claim.