Hi all. I recently was chasing information and pricing on a BMW System V helmet, at around $800, and the Bluetooth communication system that fits them. I rang Southbank BMW in Melbourne. Once they finally answered the phone after 3 tries, the guy there demonstrated an elitist superior attitude, barely deigning to provide the info I requested. When I asked him about the Bluetooth kit, I was told that they are no longer made (I already knew this, but also knew that they had be re-released overseas a month or so ago). When I mentioned this fact he told me that BMW will never be bringing them into the country again, under any circumstances whatsoever. So, I went to Moto-One in Oakleigh and bought the helmet there, and received a discount as well. Unfortunately Moto-One is no longer trading. As summer is approaching, and I need a dark tinted visor, I emailed Southbank BMW, but got no reply. EDIT: I did receive a reply, 2 working days after sending the email. (Southbank quoted me a "RRP" that was $16 higher than the "RRP" from Adelaide Motors.) I then rang Adelaide Motors, as they had received a good report a few times on this and a couple of other sites. I spoke to Bruce there, and asked for a price on the visor etc. He knew that I was not going to be buying a $30k bike, not even buying an $850 helmet. But he still took the time (16 minutes) to talk with me, give me a fair price on the visor, and provided me with the small amount of info he had about the re-released Bluetooth kit (unfortunately not imported by BMW). The short of it is that, in my experience, Southbank BMW did not provide good customer service, with an $800 purchase on the line. And Adelaide Motors showed old fashioned excellent service, even for a very small reward from a $130 purchase. If I ever buy a BMW, I'll fly to Adelaide to buy it from them.