I have had my bike there a couple of times and bought a bit of gear from them now. Each time I have walked into the store somebody has been up to speak with me promptly and politly (even when my daughter was tearing the store apart), great with advice without sales pressure. The service department is up to the task as well. Both times I have had my bike there they had my bike ready, parts on hand and been polite. Should also mention the range of second hand two fiddys they stock too. Great to have a store like that so close, check them out.