I became confused when I heard these terms with reference to the word 'service'. Civil 'Service' Customer 'Service' Telephone 'Service' TV 'Service' State, City & Public 'Service' This is not what I thought 'service' meant. But today, I overheard two farmers talking, and one of them said he had hired a bull to 'service' a few cows. POW!!! It all came into focus. Now I understand what all those 'service' agencies are doing to us. Now you are as enlightened as I am.