Hey guys, I have a friend who recently purchased a CB400 (1993) for $4000 from a dealer here in QLD. The bike has been nothing but trouble. Essentially it ran sufficiently enough to get him home, but from then it has been a nightmare. When he purchased the bike, they withheld it for a few days to service the brakes for roadworthy etc as it was an older bike that had been sitting for a while. We took that as a good sign that they were being responsible and bringing the bike up to saleable condition. He picks the bike up and on the way home to his house, it stalls. It fails to start again. He takes it back and they keep it 2 weeks. He gets it back after they report they've rectified the issue, and not 24 hours later it stalls and refuses to start again. So he takes it back and demands his money back as the bike is not as promised. If he can't use it, and they've had it two straight weeks and can't fix it, he'd just prefer his money back, no harm no foul as the bike has about 20km extra on it. They refuse, instead offering him a loan bike while they keep his bike 'as long as it takes to rectify the situation and get it working perfectly'. A month later they hand it back to him and within 24 hours, it's stalled again and won't start. This is where things get interesting. My friend is a qualified mechanic. He's a car mechanic, so not 'comfortable' around bikes as such but he knows his way around a set of tools. He and his colleagues pull the bike apart and the general consensus is that when the shop had the bike, they did LITERALLY nothing to it and just kept handing it back to him untouched. Before the question arises, he's a mechanic but he firmly beleives he shouldn't have to take a newly purchased bike and work on it for hours on end just to be able to ride it to work, he wanted the shop to fix their errors. Apparently, amongst a laundry list of issues, he's found perished fuel system components, perished air filter, dirt where it shouldn't be (indicating they didn't even take the tank off as when they removed it, caked old dirt fell out). Given that his workshop issues roadworthies, he's confident that the condition of the bike on sale breaches the roadworthy (as in it was unroadworthy upon sale). This among the other issues he's experienced he believes should put him in reasonable standing to request a full refund. Does anyone have any experience or advice as to how to proceed?