I ordered some pazzo levers from bikegearwarehouse. My fault, ordered the wrong colour.. Sent an email to them straight away to correct order. Order was sorted or so I thought but my original order was sent to me. Contacted them, got a return authorisation and sent them back. New levers got sent out a few days later. Their customer service was fantastic, very easy to deal with. Considering I stuffed up originally, they bent over backwards to help me out. Up there for the best service I've ever had. Prices are very good too. Overall a very pleasant experience.