It is posible this should be somewhere else, but Not sure what the best bet is... It is part about a vendor part about a product... When Bikemart hosted the netrider 15% off night i got myself a Motodry duo jacket. Nice jacket (But that is not what the story is about) Well 4 weeks ago the zip on the inside waterproof pocket broke. so i called up Bikemart... I will take this point to mention a story told to me by the boss of a company that I used to work for that went along the lines of that people stuff up. This is just reality. the difrence between a good business and a bad business is how you handle it when you stuff up Well when i called up Bikemart there was no hesitation from them. "Give us your number and we will orgonise a loner jacket while we send yours off to be fixed" A Few days later they call back "The loner jacket will be in next week" They orgonised with Motodry to get me a lone jacket while mine was sent off to be fixed. That is fantastic from both them and motodry Well today I picked up my jacket all fixed all ready to rock... Well Done by Bike mart in orgonising everything. Well done to motodry for being willing to lend out a lone jacket. I will be happy to work with both of them again.